Environmental Theme Park Of Suzhou River Mengqing Garden
1.3
mi
Nearby
Zhidan Yuan Sluice Site
2700 ft
Restaurants
BLD Cafe, Renaissance Hotel Putuo
100 ft
1/F
Reviews and Ratings
Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
8.2
Location
7.0
Service
7.8
Dining
7.3
Guest reviews
8.2/10
based on 5 reviews
9.1
9.1/10 based on 175 reviews
Martin
United Kingdom,
January
2025
6.2/10
My stay at the Renaissance Shanghai Putuo Hotel was generally enjoyable. The lobby and rooms were clean and modern, and I appreciated the well-kept facilities. though the air conditioning was underwhelming, leaving the room uncomfortably warm at times.
Rooms
7.0
The rooms were clean and had a comfortable setup, but the air conditioning was not effective, making my stay a bit uncomfortable.
Service
7.0
The service was friendly and helpful, but could benefit from being more attentive at times. especially when I had some issues that needed addressing.
Location
6.0
The hotel's location was convenient due to its proximity to the subway, yet I found the traffic situation quite bothersome. making it less ideal for visiting downtown sites.
Dining
9.0
The dining options were good, with a great variety of food that was both delicious and well-prepared, especially the breakfast buffet.
Facilities
7.0
Facilities included a good gym and a clean pool area, which I greatly enjoyed. but I did encounter some issues with the room's maintenance.
Justin
United Kingdom,
January
2025
6.0/10
My stay at the Renaissance Shanghai Putuo Hotel had its ups and downs. On the bright side, the gym and pool facilities were great, and the room was spacious with an incredibly comfy bed. However, I was a bit disappointed with the air conditioning and the breakfast selection, which felt limited compared to what I'd experienced before.
Rooms
7.0
The room was spacious and the bed was super comfy. The cool and warm water system in the restroom worked well, but I found the air conditioning to be lacking, especially on hot days.
Service
8.0
Staff were friendly and attentive, but I felt they could have been a bit more responsive to my requests. Some delays occurred, like waiting 15 minutes for luggage that never arrived initially.
Location
8.0
The hotel is in a quiet area, yet pretty accessible to the city center with a metro station nearby. It’s handy for exploring, but you might miss that bustling energy if you want to be right in the heart of it all.
Dining
Facilities
8.0
Facilities like the gym and pool were solid – clean and well-maintained. I enjoyed the steam room and jacuzzi, but overall, I was looking for a bit more variety in the dining options.
Steven
United Kingdom,
December
2024
5.4/10
I had a pretty good stay at the Renaissance Shanghai Putuo. The rooms were spacious and clean, with a nice bathroom setup. However, there were some hiccups with dining and communication that could use improvement.
Rooms
8.0
The room I stayed in was large and well-appointed, offering a comfortable bed and decent bathroom facilities. The clean, modern design really made it feel inviting.
Service
7.0
The staff was friendly and eager to help, though their English skills were a bit hit or miss at times. I appreciated their hospitality, but they could improve communication with guests.
Location
6.0
While the hotel is a bit away from the city center, it's well connected by subway, making it fairly easy to get around. I didn’t see many other non-Asian guests during my stay, which was a bit unusual.
Dining
5.0
The dining options were decent, but I was disappointed to find out the hours were not as advertised. The buffet closed earlier than expected, and I didn’t get a chance to try the full offerings.
Facilities
7.0
The fitness center had good equipment, but the hours of operation didn’t align with what was listed online, which was frustrating for a gym enthusiast like me. I could have used better strength equipment.
Victoria
United Kingdom,
October
2024
6.0/10
I had a mixed experience during my recent stay at Renaissance Shanghai Putuo Hotel. The spacious room and comfortable bed were definitely highlights, and the staff's hospitality was impressive. yet some services described on the website didn't meet expectations, particularly regarding dining hours and gym availability.
Rooms
10.0
The room I stayed in was spacious with a comfortable bed. The restroom was functional, providing good temperature control for the water. The soundproofing worked well, allowing me to rest peacefully throughout my stay.
Service
10.0
The staff were incredibly friendly and accommodating, attending to my needs with prompt responses both in-person and through the booking app. Mary Ma and her team in the club lounge were particularly really good, making me feel valued and well taken care of.
Location
7.0
The hotel is situated near a subway station, making it convenient to navigate Shanghai. However, the immediate area lacked a variety of dining options and faced heavy traffic jams, which made getting around a bit challenging.
Dining
6.0
Breakfast offered a good variety of delicious dishes. Yet, the dining experience was marred when I arrived at the restaurant and found the kitchen was already closed at a time I had been assured it would still be open.
Facilities
6.0
The gym had a decent selection of equipment, although I was disappointed to find it closed earlier than advertised. Also, the sauna wasn't at an ideal temperature during my stay.
Alice
United Kingdom,
October
2024
5.0/10
I had an overall fantastic stay at the Renaissance Shanghai Putuo Hotel. The rooms were spacious and comfortable, perfect for relaxing after exploring the city. While the location was slightly removed from the hustle and bustle of central Shanghai, it was conveniently connected to the metro for easy travel. However, I did experience a few hiccups with service that could use some improvement.
Rooms
9.0
The room was spotless and spacious, featuring a large, comfortable bed and a functional bathroom. I appreciated that the layout was modern, allowing for a pleasant atmosphere throughout my stay.
Service
7.0
While most of the staff were friendly and accommodating, I encountered some inconsistencies, especially during check-in. It would be beneficial for them to streamline their processes to enhance guest satisfaction.
Location
8.0
The hotel is situated in a quieter area of Shanghai, which I enjoyed, but it's a bit further from the city center than I had anticipated. It was easy to access the metro, though, which made exploring more convenient.
Dining
9.0
The breakfast buffet was impressive, offering a wide variety of tasty dishes that catered to both Western and Asian tastes. I found the quality of the food to be excellent, which started my days off right.
Facilities
8.0
The hotel had a good range of facilities available, including room service and dry cleaning. Everything seemed well-maintained, which contributed positively to my experience.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Rooms
Price calendar
Facilities
Location
Reviews
Compare our rates with top travel sites in 10 seconds